Customer care

VerityPath support

Get private assistance with your account, verification, tokens, searches, reports, corrections, privacy, or payments.

Existing customers

Sign in to open a private support request and follow its status. Do not include another person's sensitive report details in a general message.

Sign in to contact support

Account access

Use the password-recovery option on the sign-in page. If a verification email is not in your inbox, check spam or junk mail before requesting another message.

Privacy, reports, and deletion

Signed-in customers can request a data export, report correction, or account deletion. If you cannot sign in, review the public account-deletion instructions.

Safety

Do not use support for emergencies. If someone is in immediate danger, contact local emergency services. Report suspected account compromise through the signed-in support center as soon as possible.